How to Create a Contact Form in WordPress Step-By-Step Guide

contact form

It can be very challenging to catch up to your competition in 2023’s competitive market. This is especially true if you are in the e-commerce industry. It will not matter how many features and functionality you implement on your WordPress website if it doesn’t satisfy your customers.

Today’s customers demand reliable and responsive customer support that they can put their trust in. A well-established platform that puts great emphasis on maximizing customer satisfaction will easily pull in more visitors and better sales.

And the best way of doing that is by implementing a configurable Contact Form on your WordPress website.

What Makes a WordPress Contact Form Important?

WordPress contact forms will make your site more user-friendly and will aid in boosting conversion rates. How? Here are some benefits of using functional contact forms on your E-commerce website:

User-friendly: By using a contact form builder, your users will never have to manually search for your email address and leave your website just to send you an email. The contact form will do that for them, saving them valuable time, effort, and bandwidth.

On the other hand, this means you’ll be able to receive and resolve their issues faster and gain their trust in your platform.

Spam Protection: Spam protection is another important reason, why you should opt-in for a contact form using a reliable best WordPress contact form plugin. By using a contact form, you just eliminated the need to show your email address on your website, thus blocking easy access to your email address.

Email spam bots can be annoying at best and outright harmful to your website at worst.

Organized Information: By implementing a contact form block on your website, you’ll be able to receive consistent, organized information straight from the customers. This will help you resolve customer issues and improve your website based on their feedback.

With that being said, let’s create a contact form block for your website. 

How to Add a Contact Form in WordPress

If you already didn’t know how to add a custom form in WordPress, no worries. We’ll be showing you how to create a contact form in WordPress, with the step-by-step process.

Step 1: Choosing the Best Elementor Addons Plugin

At first glance, this step might seem redundant, but in practical usage, a well-rounded Elementor add-ons plugin will go a long way. It helps you create a highly functional form block that will also provide all the customization options necessary to customize the form block to fit your WordPress website’s aesthetics. 

Before choosing the Elementor addons for WordPress, you want to opt-in for consider a few things beforehand, such say what type of website you would like to create; does the plugin offer widgets for form builders such as Contact form 7, WPForms, Gravity Forms, WeForm, Fluent Form, etc. 

For this example, fluent form, we’ll be building a contact us form using the Contact Form by WPForms plugin and customizing it with the ElementsReady – Elementor page builder, which meets all of our customization and feature requirements. 

Start by, installing the ElemetsReady plugin from the WordPress repository. To do so, log into your WordPress Admin panel and click on Plugins. 

WordPress Installed Plugins Dashboard

Now click on Add New and search for the ElementsReady – Elementor Addons from the right-hand side search box and click Install

And do the same for WPForms – form builder plugin as well. 

Installing WPForms

Now head back to the Installed Plugins menu and activate both of them. 

Step 2: Configuring the Contact Form using WPForms

 After activating the plugins, you’ll see two menus popup on the WordPress dashboard. Start by clicking the WPForms menu and click on Create First Form.

WPFORMS Dashboard

You’ll be redirected to the template page with multiple preset form templates arranged in a grid layout. You can start with any one of these contact us page templates. Or create a custom contact form using the blank template.

Since we’re creating a simple contact form for our WooCommerce website, we’ll be using the Simple Contact Form template. To use the simple contact form template, click on the Use Template button. 

Use the WPForms simple form template

You’ll be redirected again to the WP Form Editor screen. From here, you can click on SAVE and use the sample with existing content and content fields. Or you can add additional fields from the Add Fields tab using the drag-and-drop builder.

For example, we’ve used the WPForms Checkbox widget to add a checkbox field with multiple choices. You have the option to add or reduce the number of checkboxes and edit their content from the Field Options tab.

WP Form Builder screen

When you think you’re done customizing the WordPress contact us form, make sure to save the customized WP form by clicking the SAVE button.

Step 3: Enable the WPForm Widget. 

Next, you’ll need to enable the WPForm widget to use the newly created template. To do so, click on the ElementsReady menu from the WordPress dashboard, then click on the Component tab and search for the WPForm widget and enable the widget.

ElementsReady - WP Form widget

When you’re done, click on Save changes

Step 4: Create a New WordPress contact page

Once you’ve enabled the ElementsReady – Form widget, head over to the page where you’d like to place your new contact form or create a new page and click Edit with Elementor

Edit with Elementor

Step 5: Use the WordPress Contact Form Widget

Once you’ve clicked on the Edit with Elementor button, you’ll be redirected to the Elementor Editor screen. Now search for the ElementsReady WPForm widget – titled ER WP Forms. 

ER WPForms widget on Elementor Editor Screen

Now create a new section and drag-n-drop the contact form widget into the newly created section. To get the template to show on your contact form block, you’ll need to select the contact form template from the Contact Form menu under the Content tab. It should look like this.

WP Form Selection from the ElementsReady Widget

As you can see, the WP form template that you created showed up. Now you’ll need to fix its margin, padding, etc from the Style tab before publishing the contact page.

Step 6: Customization of the Form Block 

From the Style tab, ElementsReady provides an array of customization options for this widget. For example, add the custom margin, padding, and wrapper color from the Wrapper Style menu under the Style tab. 

ER WPForm widget block customization with Elementor

Like the wrapper style, you’ll be able to customize every single aspect of your contact form. You have the option to add a custom background, color, margin, padding, etc, to make the customer contact form block fit your website’s overall aesthetics. 

In Conclusion

If you already didn’t know, how to create a custom form in WordPress. We sincerely hope that this quick easy-to-follow guide on WordPress contact forms helped you create your first form block in WordPress.

As we’re seeing the boom of E-Commerce giants like Amazon, eBay, Facebook Marketplace, etc. we cannot but endorse the importance of having a reliable form on your website. Not only do these form blocks help you with necessary customer retention and relationships, but they will also help you with the growth of your website. 

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